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TEKRADIUS not storing stop in MS SQL Messages in this topic - RSS

ziao
ziao
Posts: 5


15.06.2020
ziao
ziao
Posts: 5
Hi,

I have actually setup TEKRADIUS 5.5.4 on a Windows 2016 server with MS SQL 17 for accounting only of a Ribbon SBC 2k. When running, I can see that all start messages are stored in the DB but no the stop. Checking the log I can see both messages for start and stop, nevertheless, only the start is written to the DB?

Can you please advise,
Many thanks
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Admin
Admin
Administrator
Posts: 4992


15.06.2020
Admin
Admin
Administrator
Posts: 4992
Hi,

Can you send TekRADIUS log entries (Accessible through file menu of TekRADIUS Manager) after setting Logging = Developer at Settings / Service Parameter?

Best regards,

Yasin KAPLAN
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ziao
ziao
Posts: 5


15.06.2020
ziao
ziao
Posts: 5
Hi Yasin,

Thanks for your time. Here is the TekRadius log entries.

Kind regards,

Patrick

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Admin
Admin
Administrator
Posts: 4992


15.06.2020
Admin
Admin
Administrator
Posts: 4992
Have you made any changes at Accounting table in TekRADIUS database?
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ziao
ziao
Posts: 5


15.06.2020
ziao
ziao
Posts: 5
Nope, I haven't changed anything. I just added the vendor dictionnary but I'm not using any attributes from it yet.
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Admin
Admin
Administrator
Posts: 4992


15.06.2020
Admin
Admin
Administrator
Posts: 4992
Is it possible for you to send me a Wireshark trace for these accounting packets?
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ziao
ziao
Posts: 5


15.06.2020
ziao
ziao
Posts: 5
Not a problem, here you go smile

Thanks

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Admin
Admin
Administrator
Posts: 4992


15.06.2020
Admin
Admin
Administrator
Posts: 4992
Please do following;

Stop TekRADIUS service and quit TekRADIUS Manager.
Replace existing .exe files under C:\Program Files (x86)\TekRADIUS with the ones in https://www.kaplansoft.com/tekradius/release/TekRADIUS-Update.zip
Run TekRADIUS Manager and start TekRADIUS service.

and try again.
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ziao
ziao
Posts: 5


15.06.2020
ziao
ziao
Posts: 5
Excellent, it works !!!! smile

Again, many many thanks for your help on this, much appreciated.

Kind regards,

Patrick
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Admin
Admin
Administrator
Posts: 4992


15.06.2020
Admin
Admin
Administrator
Posts: 4992
You welcome. Sonus do not add User-Name attribute. I have fixed this by adding Sonus Calling-Number as User-Name when Sonus Calling-Number attribute is found.
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