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piers@iks.co.nz
piers@iks.co.nz
Posts: 1


10.07.2019
piers@iks.co.nz
piers@iks.co.nz
Posts: 1
Hi,
I've just upgraded to TekRadius 5.5.1.0. All attempts to authenticate with an email address type UserName fail. The logs show that the name is being truncated form the @, i.e piers@somewhere.com just becomes piers. Users without an @ are working fine.
I've double checked using RadLogin to ensure it is not firewall our router related. It all worked fine under version 5.2.0.1
I am using a Windows 2019 standard server, and MS SQL Express 2014
The user is definitely setup in TekRadius.
There is no regular expressions setup.
Any help is greatly appreciated.
Thank
Piers

SQL Profile Output
SELECT Attribute, Val from Radius_Users with (NOLOCK) where UserName = 'piers' and Attribute <> 'ietf|1' and AttrType = 0

Log section

10.07.2019 14:48:46.375 - RadAuth req. from : 114.23.106.229:62529 [UDP]

Size : 127 / 127
Identifier : 61
Attributes :

NAS-Port = 0
Calling-Station-Id = 1115551212
User-Name = piers
NAS-Identifier = Localhost
Acct-Session-Id = 1562726899Y68rds
NAS-IP-Address = 127.0.0.1

10.07.2019 14:48:46.375 - Authentication query for user 'piers'; SELECT Attribute, Val from Radius_Users with (NOLOCK) where UserName = 'piers' and Attribute <> 'ietf|1' and AttrType = 0

10.07.2019 14:48:46.391 - CHAP Authentication commencing for user 'piers'

10.07.2019 14:48:46.391 - Authentication failed for user 'piers' (1115551212). User is unknown.

10.07.2019 14:48:46.391 - Authentication failed for user 'piers', Absent user [1114]

10.07.2019 14:48:46.500 - RadAcct req. from : 118.148.110.224:38719 [UDP]
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Admin
Admin
Administrator
Posts: 5028


10.07.2019
Admin
Admin
Administrator
Posts: 5028
Hi,

Please set Keep Domain Name option at Settings / Service Parameters, save settings and try again.

Best regards,

Yasin KAPLAN
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