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5.3.0 Cannot add Client Messages in this topic - RSS

Alan Summerfield
Alan Summerfield
Posts: 49


13.06.2017
Alan Summerfield
Alan Summerfield
Posts: 49
Hi,

I just updated from 5.1.2 to 5.3. Nice to see that I can now switch off the Lease History :-)

My problem is I cannot add clients.
I've selected 'default', entered the secret, left 'Username Part' empty, Vendor is ietf, Enabled 'Yes', Interim Update Period is 0 seconds. When I click the green + the entry is not added. At the bottom of the window it says: "Object reference not set to an instance of an object". All other settings were maintained from the previous installation, but Clients was empty. Can you help?

Alan
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Alan Summerfield
Alan Summerfield
Posts: 49


13.06.2017
Alan Summerfield
Alan Summerfield
Posts: 49
I've now added the clients using their IP addresses, but Users are not being accepted and nothing is appearing in the DHCP tab. The log file shows this for each attempt:
---------------------------------------------
13.06.2017 13:06:31.674 - Requested Opts. [895571807]:

DHCP-Subnet-Mask
DHCP-Router
DHCP-Domain-Name-Server
DHCP-Domain-Name
DHCP-Classless-Static-Route

13.06.2017 13:06:31.690 - Debug Message (GetPoolIP): Cannot interpret token '.' at position 52.

13.06.2017 13:06:31.690 - Could not obtain an IP address for DHCP request from nn:nn:nn:nn:nn:nn

13.06.2017 13:06:31.768 - Authorized Opts. [895571807]:

DHCP-Server-Id = nnn.nnn.nnn.nnn

13.06.2017 13:06:31.768 - Debug Message (DHCP) [123] : The requested address is not valid in its context
---------------------------------------------
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Admin
Admin
Administrator
Posts: 4992


13.06.2017
Admin
Admin
Administrator
Posts: 4992
Hi,

Can you update .exe files under TekRADIUS application directory with https://www.kaplansoft.com/tekradius/release/TekRADIUSLT-Update.zip ? You can alternatively download and install the latest built at https://www.kaplansoft.com/download.html

Best regards,

Yasin KAPLAN
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Alan Summerfield
Alan Summerfield
Posts: 49


13.06.2017
Alan Summerfield
Alan Summerfield
Posts: 49
Hi,
now the 'default' client can be added. I've removed the individual Client IPs.
Still the users cannot get an IP address:
----------------------------------
13.06.2017 16:10:24.470 - Requested Opts. [3121795652]:

DHCP-Subnet-Mask
DHCP-Router
DHCP-Domain-Name-Server
DHCP-Domain-Name
DHCP-Classless-Static-Route
DHCP-NetBIOS-Name-Server
DHCP-NetBIOS-Node-Type

13.06.2017 16:10:24.486 - DHCP IP Pool Default ran out of IP addresses or disabled [A].

13.06.2017 16:10:24.486 - Could not obtain an IP address for DHCP request from nn:nn:nn:nn:nn:nn.

13.06.2017 16:10:24.517 - Authorized Opts. [3121795652]:

DHCP-Server-Id = nnn.nnn.nnn.nnn
-----------------------------------------------------

Alan
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Admin
Admin
Administrator
Posts: 4992


13.06.2017
Admin
Admin
Administrator
Posts: 4992
Can you check if relay agent parameter is in a.b.c.d/e format in all pool definitions? If not, add /32 to all relay agent entries.
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Alan Summerfield
Alan Summerfield
Posts: 49


13.06.2017
Alan Summerfield
Alan Summerfield
Posts: 49
It's already 0.0.0.0/0
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Admin
Admin
Administrator
Posts: 4992


13.06.2017
Admin
Admin
Administrator
Posts: 4992
Do you have only one "default" IP pool?
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Alan Summerfield
Alan Summerfield
Posts: 49


13.06.2017
Alan Summerfield
Alan Summerfield
Posts: 49
I did have two until I deleted the second to see if it solved the problem, so currently there is only one pool. Under 'Groups' though I still have the configuration for the second pool.

Alan

Alan
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Admin
Admin
Administrator
Posts: 4992


13.06.2017
Admin
Admin
Administrator
Posts: 4992
Can you send me TekRADIUS log entries with Logging = Developer set?
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Alan Summerfield
Alan Summerfield
Posts: 49


13.06.2017
Alan Summerfield
Alan Summerfield
Posts: 49
13.06.2017 17:42:20.746 - Incoming DHCP request :

Size : 300
Transaction ID : 2866247059
Relay Agent : 0.0.0.0
Client MAC : xx:xx:xx:xx:xx:xx
Attributes :

Incoming DHCP Message 300 byte(s)

[000] 01 01 06 00 AA D7 75 93 00 03 00 00 00 00 00 00 ......u. ........
[010] 00 00 00 00 00 00 00 00 00 00 00 00 AA BB CC DD........ ....d...
[020] EE FF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[030] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[040] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[050] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[060] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[070] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[080] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[090] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[0A0] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[0B0] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[0C0] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[0D0] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ........ ........
[0E0] 00 00 00 00 00 00 00 00 00 00 00 00 63 82 53 63 ........ ....c.Sc
[0F0] 35 01 01 37 07 01 79 03 06 0F 77 FC 39 02 05 DC 5..7..y. ..w.9...
[100] 3D 07 01 AA AA AA AA AA AA 33 04 00 76 A7 00 0C =..d.... .3..v...
[110] 03 43 4D 53 FF 00 00 00 00 00 00 00 00 00 00 00 .CMS.... ........
[120] 00 00 00 00 00 00 00 00 00 00 00 00 ........ ....

13.06.2017 17:42:20.777 - Maximum DHCP message size = 1500

DHCP-Client-Identifier = Ethernet - 01:AA:AA:AA:AA:AA:AA
DHCP-IP-Address-Lease-Time = 7776000
DHCP-Host-Name = CMS
DHCP-Message-Type = DHCP Discover

13.06.2017 17:42:20.777 - Requested Opts. [2866247059]:

DHCP-Subnet-Mask
DHCP-Router
DHCP-Domain-Name-Server
DHCP-Domain-Name
DHCP-Classless-Static-Route

13.06.2017 17:42:20.777 - Obtaining an IP address from 'Default' for remote agent '0.0.0.0'.

13.06.2017 17:42:20.777 - Obtaining an IP address for remote agent '0.0.0.0'.

13.06.2017 17:42:20.777 - DHCP IP Pool Default ran out of IP addresses or disabled [A].

13.06.2017 17:42:20.777 - Could not obtain an IP address for DHCP request from AA:AA:AA:AA:AA:AA.

13.06.2017 17:42:20.808 - Authorized Opts. [2866247059]:

DHCP-Server-Id = xxx.xxx.xxx.xxx
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Admin
Admin
Administrator
Posts: 4992


13.06.2017
Admin
Admin
Administrator
Posts: 4992
Here is another update; https://www.kaplansoft.com/tekradius/release/TekRADIUSLT-Update.zip
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Alan Summerfield
Alan Summerfield
Posts: 49


19.06.2017
Alan Summerfield
Alan Summerfield
Posts: 49
After numerous personal messages back and forth, the 5.3.2 update solves this and other problems.
Many thanks, Yasin!

Alan
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