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3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
Thanks for your feedback. The same procedure is advised users experiencing the same problem. We are trying to replicate your case.
3 days ago
Topic:
Service crash on user authentication

Michael Derby
Michael Derby
Posts: 19
I ran TekRadius on another computer; same failure. I went back and looked at recently installed updates, and I noticed the .NET framework 4.7 was installed Sunday night. I removed it and now everything is working.
3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
Please also see https://stackoverflow.com/questions/334706/fatal-execution-engine-error-79ffee24-80131506
3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
Sure.
3 days ago
Topic:
Service crash on user authentication

Michael Derby
Michael Derby
Posts: 19
Same problem. Something is definitely messed up with the folder the application lives in; I was only able to import the license from a different directory. Can we test something? I would like to send you another system id and see if it works on another computer.
3 days ago
Topic:
TekRadius not creating stop record in Accounting

Admin
Admin
Administrator
Posts: 4528
Please set Logging = Developer at TekRADIUS Manager / Settings / Service Parameters, save settings and try again.
3 days ago
Topic:
TekRadius not creating stop record in Accounting

arnel.1988
arnel.1988
Posts: 15
Where can I find those logs, the files in C:\Program Files (x86)\TekRADIUS\Logs are empty
3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
You will receive your new key in ten minutes.
3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
Please send me your new system id, we'll issue a new key immediately.
3 days ago
Topic:
Service crash on user authentication

Michael Derby
Michael Derby
Posts: 19
No, my license now does not work. "Key file is not valid" I even re-downloaded the key file.
3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
Yes. You can use your old license.
3 days ago
Topic:
Service crash on user authentication

Michael Derby
Michael Derby
Posts: 19
Sure. My current license will work?
3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
Is it possible you to upgrade to the latest version 5.3.0?
3 days ago
Topic:
Service crash on user authentication

Michael Derby
Michael Derby
Posts: 19
Here you go. Thanks.
3 days ago
Topic:
Service crash on user authentication

Admin
Admin
Administrator
Posts: 4528
Admin
Admin
Administrator
Posts: 4528
Topic: Service crash on user authentication
*.evtx is OK.
3 days ago
Topic:
Service crash on user authentication

Michael Derby
Michael Derby
Posts: 19
I tried the new firmware and then the version I was on when it was working, but I got the same result as before; the service crashes. I can send the event log to you. Is there a format you'd prefer?
4 days ago
Topic:
TekRadius not creating stop record in Accounting

Admin
Admin
Administrator
Posts: 4528
Can you send me TekRADIUS log entries for failed authentication attempts?
4 days ago
Topic:
TekRadius not creating stop record in Accounting

arnel.1988
arnel.1988
Posts: 15
the problem is not missing Stop records, the problem is that login fail for some users. I tested using the radtest tool in Nomadix and for some users I get Radius Login Rejected... please advice.
4 days ago
Topic:
TekRadius not creating stop record in Accounting

Admin
Admin
Administrator
Posts: 4528
TekRADIUS may not receive a proper RADIUS accounting stop for some users if you have Simultaneous-Use=1 in such user's profiles.
4 days ago
Topic:
TekRadius not creating stop record in Accounting

arnel.1988
arnel.1988
Posts: 15
Hi, I have some accounts that are not able to login, others account are working fine. I find out that as soon as I restart the service, they start working again. What can be the issue with these accounts?




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