01.11.2011 20:10:13
walkbyfaith
Posts: 21
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Thanks for the great product. I have TekRADIUS installed on a windows xp pro SP3 machine and randomly TekRADIUS crashes with the following errors:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 10/31/2011
Time: 4:04:01 PM
User: N/A
Computer: computername
Description:
Faulting application TekRADIUSLT.exe, version 4.3.0.0, faulting module unknown, version 0.0.0.0, fault address 0x0ac4caad.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 54 65 6b ure Tek
0018: 52 41 44 49 55 53 4c 54 RADIUSLT
0020: 2e 65 78 65 20 34 2e 33 .exe 4.3
0028: 2e 30 2e 30 20 69 6e 20 .0.0 in
0030: 75 6e 6b 6e 6f 77 6e 20 unknown
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 61 63 34 63 61 t 0ac4ca
0050: 61 64 ad
And then I get this error:
Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 1026
Date: 10/31/2011
Time: 4:09:01 PM
User: N/A
Computer: computername
Description:
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at a+b.a()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Thanks for any help.
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02.11.2011 11:23:17
Admin
Administrator
Posts: 1833
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Hi,
I've fixed the problem. Please download and test the latest built which I've posted to TekRADIUS
web site a couple of minutes ago.
Best regards,
Yasin KAPLAN
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04.11.2011 11:23:28
walkbyfaith
Posts: 21
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Hi Yasin,
I went to the main tekradius website and downloaded the TekRADIUS LT version and installed it. It still crashes. Here are the logs from the event viewer.
**************************************FIRST LOG ENTRY**************************************************************
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 11/3/2011
Time: 10:01:11 PM
User: N/A
Computer: server
Description:
Faulting application TekRADIUSLT.exe, version 4.3.0.0, faulting module unknown, version 0.0.0.0, fault address 0x09609fe4.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 54 65 6b ure Tek
0018: 52 41 44 49 55 53 4c 54 RADIUSLT
0020: 2e 65 78 65 20 34 2e 33 .exe 4.3
0028: 2e 30 2e 30 20 69 6e 20 .0.0 in
0030: 75 6e 6b 6e 6f 77 6e 20 unknown
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 39 36 30 39 66 t 09609f
0050: 65 34 e4
***************************************SECOND LOG ENTRY**********************************************************************
Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 1026
Date: 11/3/2011
Time: 10:06:11 PM
User: N/A
Computer: server
Description:
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at a+b.a()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Thanks again for the help Yasin.
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12.11.2011 13:19:18
Admin
Administrator
Posts: 1833
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Hi,
Please download http://www.tekradius.com/release/tekradiuslt.exe.zip , replace with existing tekradiuslt.exe
after making a backup of existing tekradiuslt.exe.
Please send me logs if the problem occurres again.
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16.11.2011 16:52:07
Admin
Administrator
Posts: 1833
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Hi,
I've updated TekRADIUSLT.exe today. Please download http://www.tekradius.com/release/tekradiuslt.exe.zip , replace with existing tekradiuslt.exe.
Please send me logs if the problem occurres again.
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21.11.2011 14:35:23
walkbyfaith
Posts: 21
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Thanks Yasin for the help. I did as you suggested and copied over the .exe file and it worked for about 1 week without crashing, unfortunately it crashed again yesterday night. Here are the logs..
*****************************First set of log**************************************************************************************************
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 11/20/2011
Time: 11:40:21 PM
User: N/A
Computer: servername
Description:
Faulting application TekRADIUSLT.exe, version 4.3.0.0, faulting module unknown, version 0.0.0.0, fault address 0x098c9fe8.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 54 65 6b ure Tek
0018: 52 41 44 49 55 53 4c 54 RADIUSLT
0020: 2e 65 78 65 20 34 2e 33 .exe 4.3
0028: 2e 30 2e 30 20 69 6e 20 .0.0 in
0030: 75 6e 6b 6e 6f 77 6e 20 unknown
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 39 38 63 39 66 t 098c9f
0050: 65 38 e8
**************************Second set of logs**************************************************************************************************
Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 1026
Date: 11/20/2011
Time: 11:45:21 PM
User: N/A
Computer: servername
Description:
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at TekRADIUSLT.TekRADIUSLT+RadAcctClass.SendRadAcctPacket()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Thanks for any help Yasin.
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21.11.2011 14:50:56
Admin
Administrator
Posts: 1833
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Hi,
I've made another update for TekRADIUSLT.exe today. Please download http://www.tekradius.com/release/tekradiuslta.exe.zip , replace with existing tekradiuslt.exe.
Please send me logs if the problem occurres again.
<em>edited by Admin on 21.11.2011</em>
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19.01.2012 16:21:56
walkbyfaith
Posts: 21
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Sorry for taking so long to reply. This worked. Thanks again for a great product and for your quick response and help.
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19.01.2012 16:29:07
Admin
Administrator
Posts: 1833
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You welcome
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