01.11.2011 08:08:54
vertigomaker
Posts: 11
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Hello!
1th of all I want to thanks for the great program, TekRADIUS!
I installed TekRADIUS on a WIN2008 Server and a mikrotik is as RAS!
But some times TekRADIUS service stopped unexpectedly and I found "The TekRADIUSLT service terminated unexpectedly." message in system even viewer!
Please kindly help me how to find the problem reason!
Thank you!
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01.11.2011 08:55:15
Admin
Administrator
Posts: 1833
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Hi,
Do you see any other error message in Windows System and Application log? Please also examine
TekRADIUS log (Accessible through file menu). Which version do you use?
Best regards,
Yasin KAPLAN
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01.11.2011 14:54:02
vertigomaker
Posts: 11
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The version is 4.3.0.0!
there is no log about the stopping service in TekRADIUS log!
Application Log on stopping event!
--------------------------------1th error
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at a+b.a()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
-----------------------------2th error
Faulting application name: TekRADIUSLT.exe, version: 4.3.0.0, time stamp: 0x4e995ae0
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x04e5ee4c
Faulting process id: 0x8b0
Faulting application start time: 0x01cc9882efc9fac6
Faulting application path: C:\Program Files (x86)\TekRADIUS LT\TekRADIUSLT.exe
Faulting module path: unknown
Report Id: 06859470-0483-11e1-bc2a-00259023ea45
----------------------------3th error
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4e995ae0
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4e995ae0
P7: 97
P8: 33d6
P9: System.NullReferenceException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_2a56c3da180fb8a61a6205cedf1902dffd8710_08de365b
Analysis symbol:
Rechecking for solution: 0
Report Id: 06859470-0483-11e1-bc2a-00259023ea45
Report Status: 4
------------------------------------------------------------------------
Regards
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01.11.2011 18:22:32
walkbyfaith
Posts: 21
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Thanks for the product TekRadius.
I have the same thing happening on my installtion of TekRadius. I am running TekRadius 4.3.0.0 on windows xp pro machine and randomly TekRadius crashes. I find this in the event viewer.
Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 1026
Date: 10/31/2011
Time: 4:09:01 PM
User: N/A
Computer: XXXX
Description:
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at a+b.a()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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02.11.2011 11:23:28
Admin
Administrator
Posts: 1833
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Hi,
I've fixed the problem. Please download and test the latest built which I've posted to TekRADIUS
web site a couple of minutes ago.
Best regards,
Yasin KAPLAN
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02.11.2011 18:07:11
vertigomaker
Posts: 11
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Dear Yasin, Hello again!
I test the new release but the problem occurred again!
this is the event viewer logs:
---------------------------
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at a+b.a()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
----------------------------
Faulting application name: TekRADIUSLT.exe, version: 4.3.0.0, time stamp: 0x4eb109e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x04cfee4c
Faulting process id: 0x998
Faulting application start time: 0x01cc994ee49c3cc8
Faulting application path: C:\Program Files (x86)\TekRADIUS LT\TekRADIUSLT.exe
Faulting module path: unknown
Report Id: 96503ef0-0566-11e1-bc2a-00259023ea45
_____________________
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4eb109e3
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4eb109e3
P7: 97
P8: 33d6
P9: System.NullReferenceException
P10:
Attached files:
C:\Windows\Temp\WER8FE1.tmp.appcompat.txt
C:\Windows\Temp\WER9011.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER9012.tmp.hdmp
C:\Windows\Temp\WERBF60.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_a7ffa227aa48e40c6db292f4edfd32d7661cecd_cab_04a5c0d4
Analysis symbol:
Rechecking for solution: 0
Report Id: 96503ef0-0566-11e1-bc2a-00259023ea45
Report Status: 4
--------------------------------
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4eb109e3
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4eb109e3
P7: 97
P8: 33d6
P9: System.NullReferenceException
P10:
Attached files:
C:\Windows\Temp\WER8FE1.tmp.appcompat.txt
C:\Windows\Temp\WER9011.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WER9012.tmp.hdmp
C:\Windows\Temp\WERBF60.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_a7ffa227aa48e40c6db292f4edfd32d7661cecd_cab_04a5c0d4
Analysis symbol:
Rechecking for solution: 0
Report Id: 96503ef0-0566-11e1-bc2a-00259023ea45
Report Status: 0
_______________________
Thanks again!
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03.11.2011 15:17:28
Admin
Administrator
Posts: 1833
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Hi,
I've made another update. Please download and test the latest built which I've posted to TekRADIUS
web site a couple of minutes ago. Let me know the result.
Best regards,
Yasin KAPLAN
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04.11.2011 12:06:13
vertigomaker
Posts: 11
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Hello again!
 ((((((((((( its happened again!!!
what the problem is about? can I help on it?
--------
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at a+b.a()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
------------
Faulting application name: TekRADIUSLT.exe, version: 4.3.0.0, time stamp: 0x4eb29150
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x04e4ee75
Faulting process id: 0x83c
Faulting application start time: 0x01cc9abe1bcc7b52
Faulting application path: C:\Program Files (x86)\TekRADIUS LT\TekRADIUSLT.exe
Faulting module path: unknown
Report Id: 78dbbbf0-06b1-11e1-bc2a-00259023ea45
----------------------------
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4eb29150
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4eb29150
P7: 97
P8: 33f2
P9: System.NullReferenceException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_ed5468c8b963fbc46c30aad94dc0cc638db035_04620c92
Analysis symbol:
Rechecking for solution: 0
Report Id: 78dbbbf0-06b1-11e1-bc2a-00259023ea45
Report Status: 4
----------------------
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4eb29150
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4eb29150
P7: 97
P8: 33f2
P9: System.NullReferenceException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_ed5468c8b963fbc46c30aad94dc0cc638db035_04620c92
Analysis symbol:
Rechecking for solution: 0
Report Id: 78dbbbf0-06b1-11e1-bc2a-00259023ea45
Report Status: 0
------------------
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04.11.2011 13:24:52
Admin
Administrator
Posts: 1833
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Hi,
Please download http://www.tekradius.com/release/tekradiuslt.exe.zip , replace with existing tekradiuslt.exe after making a backup of existing tekradiuslt.exe.
You'll probably expreince the same problem. Pleas send me logs after the problem occurred.
<em>edited by Admin on 04.11.2011</em>
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04.11.2011 21:36:34
vertigomaker
Posts: 11
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hello again!!
these are the logs:
---------------
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at a+b.a()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
-----------------------
Faulting application name: TekRADIUSLT.exe, version: 4.3.0.0, time stamp: 0x4eb29150
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00889d1c
Faulting process id: 0x5f0
Faulting application start time: 0x01cc9b153c312dfa
Faulting application path: C:\Program Files (x86)\TekRADIUS LT\TekRADIUSLT.exe
Faulting module path: unknown
Report Id: a73cb3f0-0710-11e1-bc2a-00259023ea45
________________________
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4eb29150
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4eb29150
P7: 97
P8: 33f2
P9: System.NullReferenceException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_ed5468c8b963fbc46c30aad94dc0cc638db035_16e5d3d3
Analysis symbol:
Rechecking for solution: 0
Report Id: a73cb3f0-0710-11e1-bc2a-00259023ea45
Report Status: 4
_____________________________________
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4eb29150
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4eb29150
P7: 97
P8: 33f2
P9: System.NullReferenceException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_ed5468c8b963fbc46c30aad94dc0cc638db035_16e5d3d3
Analysis symbol:
Rechecking for solution: 0
Report Id: a73cb3f0-0710-11e1-bc2a-00259023ea45
Report Status: 0
------------------------------------------------------
Regards
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08.11.2011 13:58:47
vertigomaker
Posts: 11
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any updates?
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09.11.2011 08:55:55
Admin
Administrator
Posts: 1833
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I'm still working on it.
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10.11.2011 22:31:49
Admin
Administrator
Posts: 1833
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Have you tried http://www.tekradius.com/release/tekradiuslt.exe.zip ?
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12.11.2011 13:19:03
Admin
Administrator
Posts: 1833
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Hi,
Please download http://www.tekradius.com/release/tekradiuslt.exe.zip , replace with existing tekradiuslt.exe
after making a backup of existing tekradiuslt.exe.
Please send me logs if the problem occurres again.
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16.11.2011 15:04:47
vertigomaker
Posts: 11
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Dear Yasin, hello!
these are the new log from new release!( I created a scheduler on my system that run the "net start tekradiuslt"!  it runs every 5 minutes! :P its a temporary solution for the unexpectedly error that stops the tekradius service! if anyone have a same problem, can use that)
------------------------------------
Application: TekRADIUSLT.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at TekRADIUSLT.TekRADIUSLT+RadAcctClass.SendRadAcctPacket()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
--------------------------------------------------
Faulting application name: TekRADIUSLT.exe, version: 4.3.0.0, time stamp: 0x4ebe4d34
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00b5deff
Faulting process id: 0x3c0
Faulting application start time: 0x01cca45937b3dee2
Faulting application path: C:\Program Files (x86)\TekRADIUS LT\TekRADIUSLT.exe
Faulting module path: unknown
Report Id: 6e8e4e4a-104f-11e1-aa6b-00259023ea45
-----------------------------------------------------
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4ebe4d34
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4ebe4d34
P7: 9a
P8: 33f2
P9: System.NullReferenceException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_231cb1555e8f24631b4e500f147e67237ecdd1_021a6382
Analysis symbol:
Rechecking for solution: 0
Report Id: 6e8e4e4a-104f-11e1-aa6b-00259023ea45
Report Status: 4
------------------------------------------------------------------------
Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: tekradiuslt.exe
P2: 4.3.0.0
P3: 4ebe4d34
P4: TekRADIUSLT
P5: 4.3.0.0
P6: 4ebe4d34
P7: 9a
P8: 33f2
P9: System.NullReferenceException
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_tekradiuslt.exe_231cb1555e8f24631b4e500f147e67237ecdd1_021a6382
Analysis symbol:
Rechecking for solution: 0
Report Id: 6e8e4e4a-104f-11e1-aa6b-00259023ea45
Report Status: 0
-----------------------------------------------------------------------------------
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16.11.2011 16:51:52
Admin
Administrator
Posts: 1833
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Hi,
I've updated TekRADIUSLT.exe today. Please download http://www.tekradius.com/release/tekradiuslt.exe.zip , replace with existing tekradiuslt.exe.
Please send me logs if the problem occurres again.
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21.11.2011 23:27:37
vertigomaker
Posts: 11
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Dear Yasin, Hello again!
Thank you very much!
I think the problem solved! its not crashed yet!
Regards
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22.11.2011 09:31:32
Admin
Administrator
Posts: 1833
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OK, I'll be waiting for your feedback.
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27.12.2011 10:36:23
vertigomaker
Posts: 11
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Dear Yasin,
Hello!
I monitored the server for a long time! the error did not happen again!
I think its solved!
thank you very much!
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27.12.2011 10:44:29
Admin
Administrator
Posts: 1833
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Glad to hear that :-) Thanks for the feedback.
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